Returns & Warranty Policy
At Store DJ, we want to ensure your gear is perfect for your setup. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery provided they are in original, unopened condition.
Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Pack Your Gear
Securely pack the item in its original manufacturer packaging, including all manuals, cables, and accessories to avoid restocking fees.
Ship to Service Center
Affix the provided return label and drop the package off at any authorized shipping location; please ensure you retain your tracking receipt.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund or store credit will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing